Just a few days ago, I received notice that my Xbox Live subscription was scheduled to be automatically renewed in July. When I purchased a 12-month subscription this time last year, the price was $50/year. Then in November of last year, Microsoft upped the price to $60/year.
Now, I’m reasonably willing to pay 4 to 5 bucks a month in order to play games online with my friends in different parts of the country. But Sony’s Playstation Network allows its users to do exactly the same thing for free. With that in mind, paying ANY number of bucks per month for the same service makes me grumpy.
So I called Xbox Live’s customer support to complain. They immediately gave me 40% off.
The following is a step-by-step guide to getting your Xbox Live subscription reduced by 40%:
- Be a current Xbox Live customer
- Get mad that Microsoft is ripping you off
- Call Xbox Live customer support (1-800-4MY-XBOX) any day of the week
- Tell them you would like to cancel your subscription after it expires (whenever that is for you)
- When they ask you whether it’s because you won’t be able to use it or because of the price, tell them the price is too high and that Sony gives their members free online gaming
- They will immediately give you 40% off
- Enjoy your hard-earned and well deserved $25
That’s really all there is to it. There is no reason for you to pay $60 for Xbox Live. They started my new 40% off subscription the day I called in to complain and prorated me (at the pre-discounted rate) for the month I had left. That means (I assume) that you could do this even right in the middle of your 12-month subscription. No need to wait till later to save a bit of cash.